RECRUITMENT AND SELECTION
Employing a new member of staff represents a significant investment for any organisation. Yet research has identified that both the organisation and the interviewers they use often unconsciously create barriers that prevent the best possible candidates from being chosen.
Key Learning Points
Recruitment Policy and Procedures
Equal Opportunities
Person Specifications
Short Listing
Interviewing
Selecting
WHO IS THIS COURSE FOR?
All staff who might be involved in the recruitment and selection of staff in the organisation
Two-day Course
Performance Appraisal
It is vital that organisations make the most of the people available to them. An appraisal interview is a planned discussion between the manager and member of staff to review progress and set objectives for the coming year. Handled badly, the result can be disaster.
Key Learning Points
Appraisal Preparation
Running the Meeting
Dealing with the "poor" appraisal
Completing the paperwork
Assessing Performance
WHO IS THIS COURSE FOR?
All staff who carry out appraisals
One-day Course
TIME MANAGEMENT
Do you ever get the feeling you’re just the passenger when it comes to managing time and that somebody else is driving? If so then this course is a definite must for you! How would it be if we put you back in the driver’s seat – put you more in control of time? Key Learning Points
Less stress, more control, more balance.
Setting Clear objectives.
Effective delegation.
Understand the four quadrants of time
Managing time stealers
WHO IS THIS COURSE FOR?
Anyone who feels that their management of time is putting their life out of balance and causing them stress, and who think they would benefit from better organisation and time management.
One-day Course
TRANSFORMATIONAL
COMMUNICATIONS COURSE
It’s a pretty fair guess that if you trace back the cause of most business problems within organisations then poor communications will be at the heart of it!
Not only is effective communication vital to business success it is also vital to personal success.
Key Learning Points
Balance
Relaxation
Focus
Building Relationships
Building trust
Establishing and Maintaining Rapport
Listening skills – how and when to use them
Using the most appropriate communication style
Appropriate verbal and non-verbal communication
WHO IS THIS COURSE FOR?
All Management and Staff within the Organisation.
One-day course
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