MANAGEMENT SKILLS TRAINING
Exploring the principal skills of effective management
Learning to communicate objectives to their team and understand how to develop those who work with them. As a result new managers will understand their role within the organisation and develop their own personal effectiveness.
Key Learning Points
Role of a manager
Planning and problem solving
Briefing/debriefing
Teamwork
Handling challenging individuals
Time Management
WHO IS THIS COURSE FOR?
An excellent foundation course for Supervisors and Managers in the first year or two of their management career, or for people wishing to progress into a management role.
Three-Day Course
MANAGEMENT DEVELOPMENT
This course offers experienced managers an opportunity to reflect upon their skills and knowledge. Through in-depth discussion, managers focus on self-awareness in relation to current management practice to develop their thinking, attitudes, skills and knowledge.
Key Learning Points
Leadership Motivation
Delegation Coaching
Counselling skills Team building
Discipline Problem solving
WHO IS THIS COURSE FOR?
Managers from operational or functional backgrounds with around two years management experience.
Three-Day Course
MANAGERS AS DEVELOPERS
There is still a lot of training and development that happens in organisations that fails to add value, because it is not used and developed back in the workplace. Managers as Developers ensure that all training adds value.
- The learning and development cycle
- Identifying training and development needs
- To prepare and plan for learning activities
- Review and evaluation of learning and its benefits
WHO IS THIS COURSE FOR?
The programme is aimed at all managers who manage and appraise staff. This two-day programme is designed to be highly practical and participative to allow managers to experience first hand the necessary skills, knowledge and understanding required to be ‘learning enablers’.
Two-day Course
MANAGING CHANGE
CHANGE – the one constant factor in all of our lives, but who wants to pay the price?
This two-day programme explores issues around managing change. It uses a case study as the major illustration. Throughout the course the ground covered will be relevant to all organisations undergoing change.
Key Learning Points
- Models of change.
- Managing change.
- Organisation Culture.
- Cultural change.
- Content, context and process of change.
WHO IS THIS COURSE FOR?
This course is aimed at middle and senior managers who need to understand how change can affect the working environment.
Two-day Course
LEADERSHIP AND TEAM MANAGEMENT
Industry relies upon its managers and supervisors to achieve results through teams of people. This course is designed to enable delegates to achieve those results through effective teams. Key Learning Points
- Leadership and Management.
- Leadership styles and skills.
- Motivation.
- Empowerment.
- Feedback on own styles.
WHO IS THIS COURSE FOR? This programme is designed for Supervisors and Managers who wish to become more effective leaders of teams and individuals.
Two-day course
INTERVIEWING SKILLS COURSE
Most of us feel we have the necessary skills to interview staff. However, in reality our practical skills fall far short of the ideal, and getting it wrong can be very expensive for the organisation. This course is designed to show that improvement is possible.
Key Learning Points
The course will be very much activity based with the minimum of tutor input and maximum participation.
- Planning;
- Setting the environment;
- Asking and listening;
- Body language;
- Dealing with the interview result.
WHO IS THIS COURSE FOR?
Supervisors, managers and leaders who have responsibility for carrying out any kind of interview.
Two-day Course
NEGOTIATION SKILLS COURSE
The art of negotiation, a crucial skill for the manager who wants to achieve a WIN-WIN balance in their management style. The course will equip managers and supervisors with the basic skills of negotiating, thus making them effective on two counts: obtaining what they want and allowing the other party to feel satisfied too.
Key Learning Points
- Preparation for negotiation
- Decision making in negotiations;
- Structuring a negotiation;
- Presenting the case;
- Negotiating strategies and tactics;
- Communication skills within negotiations;
- Persuading and influencing;
- Skills of the effective negotiator.
WHO IS THIS COURSE FOR?
Newly appointed managers and supervisors, and experienced team leaders.
Two-day Course
INFLUENCING SKILLS COURSE
Traditional ways of getting people to do what you want them to do include the use of authority, power and control. The rejection of such management techniques by many staff has brought the need for a successful alternative to be found: that alternative is the use of Influencing Skills.
Key Learning Points
- Why the need for influence;
- Understanding communication;
- Needs and rights;
WHO IS THIS COURSE FOR?
Managers, supervisors and team leaders.
One-Day Workshop
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