Handling Conflict Workshop

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There are a number of different ways we deal with conflict in our lives, some will meet it head-on and “fight it out” others will prefer to avoid it at all costs. This workshop aims to show you how each of these conflict resolution strategies help or hinder the relationship. It also aims to show you your preferred behaviour and how to modify it to get the best result.

WHO IS THE COURSE FOR?

This course is for anyone who would gain from developing his or her skills in handling conflict in the workplace. Especially useful for new or recently promoted managers to help them in managing people.

KEY LEARNING POINTS

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Accredited Management Training

Causes of conflict.Understanding coping strategies.Your preferred conflict managing strategy.Identifying and dealing with triggers that cause conflict.Giving & Receiving criticism & Feedback.The Conflict Ladder.

DURATION

This course is run over one day.

BOOK THIS COURSE

For more information or if you would like to book this course please contact us using the following methods:

Phone: 01455 823852
Email: ljudge@theconnection.fsbusiness.co.uk
Online: Click here

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